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What is Incident Response

Incident Response is a structured approach to addressing and managing the aftermath of a security breach or cyberattack. The goal is to handle the situation in a way that limits damage, reduces recovery time and costs, and ensures that business operations can return to normal as quickly as possible.

Our Incident Response Process

Our Incident Response services follow a proven methodology to ensure effective response to any cybersecurity incident:

  1. Preparation: We help you develop a robust incident response plan using the NIST Framework, complete with clearly defined roles, responsibilities, and procedures. During our onboarding faze, we will go over this process such as contact method and hierarchy, permission to quarantine devices, and malware analysis pus removal.

  2. Detection & Analysis: Utilizing cutting-edge tools, we identify and analyze cybersecurity incidents, assessing the nature and severity of the threat which will allow us to effectively follow the procedures agreed upon.

  3. Containment & Eradication: Once a threat is detected, we move swiftly to contain it, ensuring it cannot cause further damage. We then eliminate the threat from your systems. Our XDR tool allows us to quarantine any device that has the agent, allowing us to instantly stop the threat without the need of support from someone inside the company.

  4. Recovery: After the threat has been removed, we assist in restoring your systems and returning operations to normal.

  5. Lessons Learned: Following the incident, we conduct a thorough review to identify areas for improvement and update the incident response plan as needed.

Learn About our Other SOC Features

Managed Detection And Response

Our SOC tools monitor your network 24/7 and are backed by our team of SOC Analyst whom analyze data and send alerts to you.

Incident Response

Our Incident Response Team trained in the NIST Incident Response Plan will guide you through a cybersecurity incident.

XDR+SIEM

We use a trusted XDR and SIEM solution that is used on over 15 Million endpoints across the world.

Web Security

Website monitoring, configuration assessments, safe coding practice assessment, and more.

Network Security

Network Scans are conducted on your network to give insight on orphan assets and vulnerability reports.

Endpoint Security

Agents will be deployed on all endpoints allowing our SOC Team to monitor and control endpoint if needed.

Threat Intelligence

24/7 reconnaissance of the modern and ever-changing threat landscape to better adapt our SOC tools and alerts.

Configuration Assesment

A full assessment of all assets and applications in your environment is done based on the XCCDF Security Benchmark.

Vulnerability Managment

Managed Vulnerability allows insight into which vulnerabilities inside your environment are most important to resolve.